Frequently Asked Questions
Everything you need to know about your ATC Music Merch order.
How long will it take to receive my order?
Standard domestic shipping typically takes 5-7 business days. For limited edition pre-order drops, please allow 2-3 weeks for production and fulfillment before shipping.
What is your return policy for apparel?
We accept returns and exchanges within 30 days of delivery, provided items are unworn, unwashed, and in their original packaging with tags attached.
How should I care for my band merchandise to prevent fading?
To preserve the print quality, we recommend washing your garments inside out in cold water and tumble drying on low heat or hang-drying.
Do you ship internationally?
Yes, we ship our music merch worldwide. International delivery times vary by location and typically range from 10-21 business days depending on customs processing.
How can I track my package?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are the sizes true to fit?
Most of our apparel is standard retail fit. We provide a detailed size chart on every product page to help you find the perfect fit before purchasing.